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Technical Difficulties: Are You Prepared?
Posted by
Odimax
,
26 October 2012
·
811 views
social media pinterest crisis management technical difficulties
What do you do when your site or network goes down or experiences technical difficulties?
Recently, Pinterest handled the appearance of a number of technical issues on their image sharing site perfectly with rapid, short apology messages on their main site and other social media channels, acknowledging the problem in a timely fashion and receiving support from brand fans in the process.
Have you got strategies in place to:
Recently, Pinterest handled the appearance of a number of technical issues on their image sharing site perfectly with rapid, short apology messages on their main site and other social media channels, acknowledging the problem in a timely fashion and receiving support from brand fans in the process.
Have you got strategies in place to:
- Alert key members of staff on any potential arising crisis?
- Manage and minimise the negative impact of a crisis?
