VoIP for Business?
#1
Posted 15 November 2011 - 09:11 AM
If yes, which service do you use, what do you use it for and what do think of it?
Have you booked your place for Expand Your Brand 2013 yet? Get you ticket now
#2
Posted 15 November 2011 - 09:45 AM
#3
Posted 15 November 2011 - 09:50 AM
Personally i do use Skype quite a lot to talk to people abroad, and the call quality is ok for what i use it for. But dont know if i would want to risk using a VoIP system as my main telephone system for my business...
#4
Posted 17 November 2011 - 10:32 AM
#5
Posted 17 November 2011 - 03:50 PM
We use Sipgate VoIP for our main 'phones and have experienced very few problems in the 5 years that we have used it. Call costs are low. As an alternative we have an ex-directory BT number that we only give to our customers for direct contact with the tech team.
Sounds like you've had a pretty positive experience with VoIP then. It's something i've thought about doing so will have a look into sipgate.
#6
Posted 17 November 2011 - 04:03 PM
#8
Posted 17 November 2011 - 05:09 PM
We use Skype which works well for us as quite often we are out about about. If we are and the caller leaves us a voicemail, the message is sent to us by SMS, along with the callers number, and we can call straight back via the mobile.. Nice and cheap to
Thats quite a nice feature, do they charge for the SMS? Not something I knew that they offered.
#9
Posted 17 November 2011 - 05:26 PM
Our experience has been very good. The call quality is better than a BT line, the only outage I personally had was when the broadband went down.
It's very cheap for landline calls (they make their money for mobile calls - 10p per minute) and their customer service is very good...
Defo recommended... (should ask them for some commission I think)
#11
Posted 17 November 2011 - 05:40 PM
We use VoIP as we have a London head office but a number of remote workers dotted around the country (Manchester, Wiltshire, Norfolk, Kent) and use a company Voipfone http://www.voipfone.co.uk
Our experience has been very good. The call quality is better than a BT line, the only outage I personally had was when the broadband went down.
It's very cheap for landline calls (they make their money for mobile calls - 10p per minute) and their customer service is very good...
Defo recommended... (should ask them for some commission I think)
I think i've seen them around before actually Matt. Thanks for the recommendation
Thats quite a nice feature, do they charge for the SMS? Not something I knew that they offered.
They do, I think its about 10p a text, which is great You dont really notice this though when you add the monthly credit
That isnt bad at all. Could be very useful if you're on the move a lot.
0 user(s) are reading this topic
0 members, 0 guests, 0 anonymous users